Development of the WA Country Health Service Strategic Plan 2025-30
Our Strategic Plan 2019-24 has guided us through the last five years to achieve our vision as a global leader in rural and remote healthcare.
As the plan comes to a close, there’s an opportunity to reflect on some of the ways we have successfully delivered and advanced high-quality care for country WA communities:
- Improved care coordination for people with multiple chronic conditions has meant fewer stays and less days spent in hospital.
- More country people are now receiving timely community care after a hospital stay for a mental health condition.
- Enhanced staff and patient safety with the introduction of a state-of-the-art 24/7 virtual security hub.
- Ongoing expansion of the award-winning 24/7 emergency and acute telehealth suite of services for emergency, maternity, palliative care, mental health, inpatient care, and patient transport coordination.
- Increased access to specialist outpatient care via telehealth, up by 67 per cent between 2019-20 and 2023-24.
Building on our solid foundation, the WA Country Health Service Strategic Plan 2025-30 will set the future course for our organisation.
It will retain the current WA Country Health Service vision, mission and values, further embedding these into our culture.
The plan recognises that delivering high quality care based on partnerships benefits country patients, communities, clinicians, health service organisations and the health system as a whole.
Throughout the development of this strategic plan, we are consulting widely with our staff, consumers, service partners and other stakeholders. We know that by seeking feedback from the people connected to our health service, we can see what’s working well now, and what is needed for the future.
Development timeline
- Five draft priority areas developed to shape the future directions for health care in country WA:
- Draft priority 1: Access, equity and impact
- Draft priority 2: Valued people
- Draft priority 3: Excellence and innovation
- Draft priority 4: Collaboration, partnerships and community connection
- Draft priority 5: Sustainable health service
- Priorities developed following workshops with WA Country Health Service Executive and leaders, key program and operational leads and District Health Advisory Council Chairs.
- Feedback from the workshops collated and refined into the WA Country Health Service Strategic Plan 2025-30 – Version One consultation draft.
- Draft WA Country Health Service Strategic Plan 2025-30 consultation draft endorsed for consultation. Consultation period for the draft has now commenced until 28 February 2025.
- Feedback collected via an online feedback form. Staff, consumers, stakeholders, communities and service partners are invited to be part of this process.
- WA Country Health Service Strategic Plan 2025-30 refined based on feedback and provided to the WA Country Health Service Board and Executive for final endorsement. Monitoring and reporting framework developed.
- WA Country Health Service Strategic Plan 2025-30 launched.