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We will ensure that the services we provide are sustainable and we are transparent about our performance.

Our vision is to be a global leader in the provision of country health care. To achieve this, we must hold ourselves to the highest standards so we maximise the value we deliver to the community and ensure the long-term sustainability of the services we deliver. This requires open and transparent performance reporting, a continuous focus on improving efficiency and effectiveness of all services and to improve and deliver the greatest value.

Actions

Continuously seek ways to improve service delivery and value
High-performing organisations constantly strive to do things better. This includes improving safety, quality and efficiency through reducing harm, waste and unwarranted clinical variation in practice. We take pride in our strong and reliable record in patient safety and clinical quality. To maintain industryleading standards we will work to achieve facilities that are modern and fit-for-purpose. We will apply learnings from within WACHS, and other world leading healthcare organisations, scaling these to achieve excellent practice.

Optimise our access to resources and use finite resources effectively and efficiently
To achieve our vision to be a world leader in country health provision we need to optimise access to health resources and ensure finite resources are used efficiently and effectively including using emerging technologies to improve service access, safety, quality impact and value to country communities. We will advocate for fair resource allocation to address health inequity in country WA using current and emerging evidence and research.

Reduce our environmental footprint
The sustainability of our services and our environmental footprint will be a key focus as we develop and improve our services and infrastructure. We will work to reduce our environmental impact across WACHS and in country communities. An initial focus will be on the environmental impact and sustainability of new infrastructure and upgrade projects including sustainable energy options and recycling.

Report our performance efficiently, openly and transparently
It is critical that we hold ourselves to the highest standards, and that country patients and communities have access to the right information to hold us to account. Through open and transparent performance reporting we will demonstrate the value we deliver through our services. We also seek to reduce the burden of measuring and reporting by streamlining systems and automating where possible. This will allow us to shift our effort from compliance processes to using information to generate insights into how we can innovate, improve service safety and access, the patient journey and experience.

Measures of success

• ↑ Number of service quality and business improvement projects
• ↑ Consistent achievement of WACHS and system performance targets
• ↑ Adoption of Patient Reported Outcome Measures
• ↑ Public accessibility of performance reporting data
• ↑ Implementation of an environmental impact program and measurements