Virtual care helping country aged care residents live independently

An innovative pilot project to deliver an assisted living solution has been extended following overwhelmingly positive feedback from aged care residents.

The innovative assistive technology solution is currently being trialled at WA Country Health Service’s Koolberrin Lodge in Narembeen.

The pilot program utilises discreet sensors and emergency alerts to detect incidents earlier and give staff a clearer picture of residents’ daily routines and care needs.

To mark Telehealth and Virtual Care Awareness Week (21-25 October) WA Country Health Service is highlighting the stories, successes and innovations that have enhanced delivery of care to country communities.

WA Country Health Service Chief Executive Jeff Moffet said the health service was committed to looking for new and unique approaches to delivering care.

“At WA Country Health Service, our service area spans over 2.55 million square kilometres – and our healthcare delivery requires new and innovative approaches that go the distance.

“By harnessing virtual technology, we’re able to bring specialist services to the frontline – allowing us to support our staff and reduce the need for patients to travel to the metropolitan area.

“We know that when patients remain close to home and their support networks, they’re likely to recover quicker and have better health outcomes.

“We are proud to deliver new and emerging initiatives that meet growing need, and advance health outcomes for country communities.”

Koolberrin Lodge Coordinator Tina Gausden said residents, their families and staff have spoken in glowing terms about the benefits of the technology.

“Our residents have reported feeling more safe, confident and supported to undertake daily activities.

“Importantly, the majority of residents and their families also said they feel more involved and empowered in their care.”

Ms Gausden said in the first year of trialling the technology, staff have been able to provide more informed care planning.

“Our staff have told us the system is helping them feel more supported to respond to the needs of residents, rapidly and proactively.

The technology allows staff to have an increased awareness of a resident’s care needs.

“We’re seeing really encouraging results so far, something that will hopefully help us to provide improved safety, quality of care and independence for our aged care residents and better support healthy ageing in place.”

As part of the pilot, Koolberrin Lodge has also been telehealth-enabled for GP appointments, allowing for improved and more timely access to primary care from the comfort of the residents’ home.