Broome Mental Health Unit

Broome Mental Health Unit is also known as Mabu Liyan which translates as 'a place of good spirit'.

Mabu Liyan is a 13-bed acute psychiatric inpatient unit, located on the Broome Hospital Campus and accepts referrals from the Kimberley and Pilbara regions. The unit has a dedicated Aboriginal Mental Health team to support cultural safety in mental health treatment and care.

The team at Mabu Liyan maintains close links with community mental health services across the Kimberley and Pilbara to ensure the continuum of care for patients.

The Mental Health Liaison team provide seven day a week mental health consultation and liaison services to hospitals in the Kimberley and Pilbara regions.

  

The team will treat all information in confidence. Your information will remain at the mental health clinic. Permission is sought in writing before contacting other agencies unless there are concerns about safety.

Information may be shared with other mental health services that are providing care to you. Find out more about your rights and responsibilities:

If you have a comment, complaint, or compliment to make about our service then please do not hesitate to let us know.

In person

  • Talk to the staff caring for you; or
  • Ask to speak to a senior staff member or our service manager; or
  • Ask to speak with an Aboriginal Mental Health Worker.

Email us

  • Tell us what happened, where and when with dates and times, if possible.
  • Include information on who was involved.
  • Let us know what you would like to see happen because of your feedback.
  • Please include your contact details if you would like someone to contact you.
  • You can also contact the Kimberley Executive Director with your feedback directly.

Online

You can publicly and anonymously share your story about your experience through the Care Opinion website. The website allows you to tell us what is important to you, and we can show how we are listening and responding to patients, carers and families to improve our services. 

You can also complete surveys and questionnaires about your experience with us so we can continue to improve our services. Taking part in the surveys is voluntary and anonymous:

Resolving complaints

You can reach out to independent authorities to help resolve any complaints you have, including:

The Health and Disability Service Complaints Office, an independent Statutory Authority providing an impartial complaints resolution service for complaints about health, disability and mental health services.

The Mental Health Tribunal, which safeguards the rights of involuntary patients in Western Australia.

 

If you’re looking for after hours or immediate access to mental health support, you can call a helpline:

For more information, visit WA Mental Health Commission. 
Last Updated: 06/02/2024